Responsibilities:

· Serve as the lead point of contact for all customer account management matters

· Build and maintain strong, long-lasting client relationships

· Ensure the timely and successful delivery of our solutions according to customer needs and objectives

· Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

· Forecast and track key account metrics

· Prepare reports on account status

· Collaborate with the sales team to identify and grow opportunities within the territory

· Assist with challenging client requests or issue escalations as needed

· Accountable for meeting assigned Sales Quota

· Ensure and maintain customer satisfaction, primarily driven by value-add and business-related relationships.

 

Requirement Specifications:

· 2-5 years of Experience in Sales.

· Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization

· Experience delivering client-focused solutions to customer needs

· Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

· Self-driven, entrepreneurial and will do attitude key for success in the row.

· Good verbal and written communications skills in English.

· Excellent listening, negotiation and presentation abilities